Internal Communication Flashcards

1️⃣ Familiarise yourself with the flashcards:

Look through all the flashcards to see what's on both sides.
Make sure you understand the information on each card. If something's unclear, click the link to the revision notes at the bottom of the page for more details.

2️⃣ Test yourself:

Look at the question or prompt on each card and try to remember the answer before flipping it over.
Check the answer and make a note of any cards you find challenging and need to go over more.

3️⃣ Consistently Review and Practice:

Use spaced repetition: spend more time on the cards you struggle with and go over them more often.
Regularly review all the flashcards to help you better understand and retain the information over time.

Note: We may include questions that have multiple correct answers. It's useful to remember specific examples to understand these concepts better.

PERSONALISED 1-TO-1 TUTORING

Get support with clear explanations, practice and feedback (Ages 5 to 16).

Want an ad-free experience? Subscribe to remove ads

What is internal communication?

Sharing information between people who work in the same business.

Internal is inside the business. External is with customers or other organisations.

Messages sent from staff to their managers, such as feedback or reports.

Messages sent from managers to staff, such as plans or instructions.

Messages between people at the same level, often in different teams.

Email, team meetings, and instant messaging.

It gives a clear record that can be checked later.

The receiver can reply. It allows questions and feedback.

A response from the receiver that shows the message was understood.

A private website used by a business so staff can share information.

Urgency and whether you need a written record.

Sender creates a message, chooses a method, receiver gets it, then gives feedback.